Privacy Policy

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Effective Date: June 26, 2025

Thank you for visiting Alaska Goldworks LLC (“we,” “our,” “us”). We respect your privacy and are committed to protecting the personal information you share with us when you shop in store, browse alaskagoldworks.com, or purchase through our Ecwid/Lightspeed Instant Site (the “Site”). This notice explains what data we collect, why we collect it, how we use it, and the choices available to you.


1. Scope of this Policy

This Privacy Policy applies to information collected through the Site, at our physical studio (502 9th Ave, Fairbanks, AK 99701), or via our social-media and email marketing channels. By using the Site, you agree to the practices described here.


2. Information We Collect

Category

Examples

How We Collect

Contact & Order Info

Name, billing & shipping addresses, phone, email, purchase details

Checkout forms, in-store repair tickets, event RSVPs

Payment Data

Last 4 digits of card, transaction ID (never full card numbers)

Secure payment processors (e.g., Lightspeed Payments, PayPal)

Device & Usage Data

IP address, browser type, referring page, time spent, pages viewed

Cookies, web beacons, Ecwid analytics

Marketing Preferences

Newsletter opt-ins, social-media handles

Sign-up forms, contest entries

User-Generated Content

Product reviews, photos, messages

Review widgets, email, social tags

We do not knowingly collect personal information from children under 13. Parents who believe a child has provided personal data may contact us to request deletion.


3. Why We Collect & How We Use Your Information

  1. Fulfilling orders and repairs – process payments, ship items, issue invoices.
  2. Customer service – respond to questions, estimate custom work, honor warranties.
  3. Marketing (with consent) – send newsletters, special-event invites, or targeted ads.
  4. Analytics & site improvement – understand traffic patterns, fix bugs, optimize content.
  5. Legal & security – detect fraud, comply with tax, bookkeeping, or consumer-protection laws such as the Alaska Personal Information Protection Act. law.alaska.gov

We rely on one or more of the following legal bases (where applicable): performance of a contract, our legitimate business interests, your consent, and compliance with legal obligations.


4. Sharing & Disclosure

We share information only as needed with trusted partners:

  • Payment processors & POS providers (Lightspeed, Stripe, PayPal)
  • Shipping carriers (USPS®, FedEx®, UPS®)
  • Marketing & analytics services (Ecwid Store Analytics, Google Analytics, Meta Pixel)
  • Professional advisors (accountants, IT security) under confidentiality agreements
  • Legal authorities when required by law or to protect our rights

We do not sell or rent your personal data.


5. Cookies & Similar Technologies

The Site uses first-party and third-party cookies to:

  • keep your cart intact between visits,
  • remember preferences, and
  • measure advertising performance.

A banner on your first visit explains cookie use and links back to this policy, per FTC guidance. ftc.govsupport.ecwid.com

You can manage cookies in your browser settings or opt out of interest-based ads at optout.aboutads.info.


6. Your Rights & Choices

Depending on where you live, you may have the right to:

Right

What it means

Access / Portability

Request a copy of the data we hold.

Correction

Ask us to fix inaccurate info.

Deletion

Ask us to erase data no longer needed.

Opt-Out

Unsubscribe from marketing at any time.

Send requests to info@alaskagoldworks.com or write to our address. We will respond within 30 days, subject to identity verification and legal exceptions.


7. Data Retention

  • Orders & repairs: 7 years (U.S. tax & warranty purposes)
  • Marketing lists: until you opt out or after 24 months of inactivity
  • Analytics logs: 26 months (standard Google Analytics cycle)

When retention periods lapse, data is securely deleted or anonymized. ftc.gov


8. Security

We follow the FTC’s five-step data-security framework—take stock, scale down, lock it, pitch it, and plan ahead—to safeguard personal information. Measures include encryption in transit (HTTPS), role-based access controls, and regular backups. ftc.gov


9. International Transfers

If you are located outside the United States, your information will be processed and stored in the U.S. Using our Site signifies consent to such transfer, consistent with applicable data-protection laws.


10. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be posted here and, where appropriate, notified to you via email. Revised policies take effect immediately unless stated otherwise.


11. Contact Us

Alaska Goldworks LLC
502 9th Avenue
Fairbanks, AK 99701, USA

Email: info@alaskagoldworks.com
Phone: (907) 455-GOLD

Have questions or concerns? Please reach out—protecting your privacy is central to the trust you place in us.

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